Rafting Season

Normal season runs from mid April through mid October. Our busiest time is from Memorial day through Labor day, although rafting can start earlier and continue into November, weather permitting.
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Hours of Operation

Our office is open year round (from 8 am to 5 pm) seven days a week. From Memorial Day to Labor Day our office is open from 8 am to 10 pm
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How to make a Reservation

It's easy! Just call our toll free number at 800-958-6737 to reserve space on one of our trips with a major credit card. Your reservation is then guaranteed!
After you make a reservation you are welcome to download our waivers off the website and bring them in pre-signed to accelerate your check-in process!
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Deposits

No deposit is required to make a reservation for one of our trips. A major credit card is required.
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Payments

Full payment is taken 24 hours prior to all trips. A credit card will be asked for when making the reservation, this is for cancellation purposes only! Payment may be in the form of cash, traveler's check, cashier's check, personal check, Mastercard, Visa, or American Express.
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Refund Policy

In order to receive a refund of deposit monies paid in advance of your trip, you must provide the required cancellation notice either in writing or over the phone to an office associate. For parties with less than 20 members, an advance cancellation notice of not less than 24 hours is required to receive a full refund. For parties with 20 or more members, an advance cancellation notice of not less than two weeks is required to receive a full refund. We reserve the right to refund monies or issue credit.
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Cancellation Policy

A 24 hour cancellation notice for individuals and parties with less than twenty members is required to receive a refund.
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Waiver of Liability

Adult Waiver of Liability (pdf file)
Under 18 Waiver of Liability (pdf file)
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Price List

Please refer to specific trips for individual pricing.
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Discounts

Rock Gardens offers a special discount of 10% off for groups of eight or more party members. Discounts are also available for multiple activities booked. You will receive 10% off every additional Rock Gardens trip you book. Please call for discounts on youth groups. Multiple discounts do not aply.
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Health Considerations

High altitude can be a serious problem up in the mountains. It is much drier and there is less oxygen in the air. Typical signs and symptoms may include shortness of breath, dizziness, fainting, nausea, chest pain, palpitations, irregular heart rhythm, thirst, and ringing in ears. We need to be advised of any medical conditions such as asthma, allergies to bee stings, diabetes, epilepsy, heart conditions, and any recent surgeries or injuries. Pregnant women should receive medical permission from their physician.
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